E-Commerce shipping software: important features and benefits

Key benefits of shipping software for E-Commerce

R. Lee
by Rose Lee

Content Writer


One of the most time-consuming aspects of running an online store is handling shipping. Thankfully, shipping software exists to help simplify this operation. The general rule is to automate tasks that can be performed on multiple orders at once. Here are some essential considerations and advantages of shipping software to share with anyone who may be unfamiliar with it.

The Value of E-Commerce Applications

There are dozens of different shipping platforms available, each with its own set of pros and cons. When it comes to running a successful online business, e-commerce software has you covered. You may easily access marketing data and tools, download files for use offline, monitor stock levels, accept payments, and keep customers apprised of their orders' delivery statuses.

A company's ability to develop and succeed in the face of shifting consumer tastes, streamlined operations, and the limitless potential of online markets may all be attributed to the use of e-commerce software.

Why, in a nutshell, companies need to embrace e-commerce

  • These days, consumers expect digital.
  • It's possible that your rivals have already jumped the gun.
  • Insights to better your product or service will be at hand.
  • Save money.
  • And increase sales.
  • The digital space presents a chance to provide more value to your clientele.

To their good fortune, online merchants have a plethora of options. The most crucial part is picking one that will help you develop and expand. Make a game plan!

E-Commerce shipping software: important features and benefits

Important Capabilities of Distribution Programs

Delivery management software is adaptable software that can improve your company's overall performance by streamlining shipping and delivery processes. Last-mile delivery management is simplified with this program that monitors every step of the process from dispatch to customer service. Drivers may get a full picture of their delivery efficiency with this app by tracking their fuel use, odometer readings, and other costs incurred along the way.

In order to help organizations streamline their delivery processes, most delivery software comes equipped with a number of useful features and tools. Some prominent characteristics of typical distribution programs include:

  • Taking into account variables like traffic, delivery windows, and several stops, the software can determine the optimal routes for delivery drivers.
  • Delivery locations can be tracked in real-time, keeping both businesses and customers informed of the delivery's progress.
  • During the checkout process, clients can select a delivery time that is convenient for them, and the software will automatically schedule their order for that time.
  • Customers can be kept up to date on the status of their orders, any delays, and completed delivery with the use of automated alerts and notifications.
  • Electronic signatures, pictures, and other forms of verification that the delivery was done successfully are commonly included in delivery software as **Proof of Delivery**.
  • Drivers can stay in touch with dispatchers, file problems, and get new delivery instructions using the software's built-in communication features.
  • Geofencing is a function that creates digital fences that send notifications whenever a delivery vehicle enters or leaves a certain zone.
  • For product-shipping companies, the program might sync up with existing inventory management platforms for precise stock-counting.
  • Managing customers is simplified with this program's ability to store information like purchases made and favored contact methods.
  • Streamlined order processing is made possible by integrating with several channels, such as online stores and marketplaces.
  • Delivery performance, driver efficiency, delivery times, and other vital indicators can be tracked and reported on so that businesses can analyze and improve their operations.
  • Some shipping programs have built-in tools to handle returns and exchanges, making the experience more convenient for both customers and retailers.
  • Delivery fees and cash-on-delivery orders can be processed through integrated payment channels.
  • Support for many languages and currencies might be included in the software, which is particularly useful for international shipments.
  • The quality of a company's services can be enhanced by listening to and learning from customers about their delivery experiences.
  • Delivery software can help organizations comply with the many rules that govern certain industries, such as the food and pharmaceutical delivery industries.
  • To help organizations integrate their delivery operations with other business systems, several delivery software solutions provide application programming interfaces (APIs) and connectors with other software tools.

Businesses that rely on timely and efficient deliveries will appreciate these features since they help streamline operations, increase customer happiness, and optimize overall logistics.

E-Commerce shipping software: important features and benefits

The Value of Software for Electronic Commerce Delivery

Your company may save money on shipping costs and provide a better service to customers with the correct software.

Amazon's free one- and two-day shipping forever altered what consumers expect from companies. Customers today have far higher shipping expectations, with 54 % of them canceling an order due to excessive shipping expenses, as reported by BigCommerce .

The act of releasing software has benefits for both you and the end users.

The key advantages of e-commerce delivery software are as follows:

  1.  Effectiveness: optimizes paths, reducing travel times and expenses.
  2.  Transparency: Real-time tracking improves dialogue.
  3.  Improving Customer Satisfaction with Reliable Delivery Updates.
  4.  Saves money by cutting down on running costs.
  5.  Automating routine tasks saves valuable time and effort.
  6.  Decision-making is aided by analytics that are driven by data.
  7.  Ability to scale up in line with company requirements.
  8.  Delivers documentation showing that the item was sent and received.
  9.  Advantage in the Market: Increases Loyalty and Trust from Customers.
  10.  Integrates easily with several e-commerce solutions.

These benefits allow online retailers to run streamlined, customer-centric shipping operations.

As the volume of online purchases continues to rise, shipping software has become an integral part of many online retailers' back-end operations.

By automating shipping label creation and shipment tracking, shipping software helps firms speed up order processing and save money. It can be difficult to narrow down the various shipping software solutions and choose on the best one for your company.

Industrial Robotics

What we call «process automation» in the shipping industry is the application of computers and software to the process of moving goods from one location to another. The goal of this automation is to improve operational performance by decreasing the need for human interaction, erroneous decisions, and unnecessary delays.

In an effort to reduce administrative burdens, many online retailers are using digital solutions. Beyond just calculating shipping costs and generating invoices and fulfillment requests, a robust OMS also automates numerous routine procedures. Therefore, OMSs aid organizations by making order management, warehouse management, and similar tasks easier to complete with a single click and less room for human error.

The Value of Shipping Process Automation:

Automation lessens the need for human intervention, which in turn expedites order fulfillment and decreases wait times.

  • Accuracy: Errors in data entry, label production, and documentation are greatly reduced with the use of automated systems.
  • Cost Savings: Errors are eliminated, and optimal routes are implemented, which results in decreased operational costs.
  • More orders can be processed by automated systems without requiring a proportional increase in staff size.
  • Accurate tracking and notifications enhance customers' satisfaction.
  • Automation creates data that can be uated for efficiency gains; this is known as data insights.
  • Resource Allocation: Workers can shift their attention from mundane chores to more strategic and novel projects.

In a nutshell, shipping process automation streamlines the whole logistics chain, improving both productivity and customer happiness.

Effectiveness, control and command

Technology improvements in sectors such as finance, retail, hospitality, and more have made automation an increasingly important part of every industry. The shipping industry is not immune to the changes brought about by accessibility technologies. Using a combination of AI automation and analytics, the shipping sector is set to undergo a radical transformation in the near future. In today's highly connected world, customers have higher standards than ever for how and when their packages will be delivered. As a result, the shipping industry is shifting towards implementing cutting-edge technologies for driving sustainable supply chains, taking a preventative approach to meeting customers' interminable demands. Leveraging cutting-edge technologies has the potential to dramatically alter the shipping business for the better. Automation is helping this industry increase predictive skills and real-time analytics, leading to better overall performance in operations.

Automation in shipping is the use of technology, software, and streamlined procedures to minimize the need for human intervention and the potential for error. Businesses can increase precision, accelerate delivery times, and expand operations by automating parts of the shipping process. Automation helps businesses prioritize tasks and spend resources more wisely by doing things like creating shipping labels automatically and integrating with many e-commerce systems.

Shipping automation is no longer a nice-to-have when order volume rises. It allows companies to reduce the possibility of costly returns and unhappy customers by facilitating faster deliveries and real-time tracking. Automation in shipping not only helps businesses save time and money, but also provides customers with a consistent and outstanding experience, which in turn increases sales and strengthens customer loyalty.

How to Pick the Right Providers

It is your responsibility to ensure the safety of your products during shipping. Since repairs and replacements for shipping damages can add up rapidly, it's important to find a dependable shipping company for your company's needs.

Businesses in the retail and e-commerce sectors greatly benefit from shipping partners who consistently meet their promised delivery dates. It's crucial that you pick the right shipping company for your company. These days, businesses typically employ the services of more than one shipping company to cover the whole range of available delivery speeds and costs.

When a business can rely on its shipping providers, it has more leeway to meet the needs of its customers. Customers prefer a wide range of delivery options, such as next-day, same-day, and same-hour service, as well as curbside delivery to their homes, workplaces, or parcel lockers. Creating brand loyalty requires delivering exceptional customer service.

Companies that provide a wide variety of shipping options must have an efficient method of coordinating with the various carriers that service those alternatives. So, how can businesses go about selecting reliable transport firms? Most businesses may improve their shipping efficiency by working with a network of shipping carriers.

Finding a reliable shipping company to work with can be difficult. Your company's day-to-day operations will be significantly altered once you bring on a shipping partner. With so much at stake, it's crucial that you carefully consider your options and choose the carrier that can meet all of your business's capacity demands and satisfy all of your supply chain prerequisites.

E-Commerce shipping software: important features and benefits

Easy shipment administration

Any company selling tangible products must prioritize logistics and shipping control. Having items available in the right locations at the appropriate times isn't enough. It's also important to make sure the commodities are being processed as quickly and cheaply as possible. Fortunately, all of these goals and more are within reach with the aid of innovative cargo management solutions.

Shippers and logistics providers may save time and money with smart cargo management solutions. Smart cargo management systems help businesses boost productivity, minimize waste, and cut costs by automating important procedures and providing real-time visibility into the supply chain.

Businesses can gain a lot from using advanced freight management software. One of the most noticeable benefits is the possibility for financial savings. Businesses can save time and money by eliminating inefficient human processes like freight tracking and management and switching to an automated system.

Smart cargo management solutions not only help organizations save money but also increase their efficiency and output. Manual processes can be automated, allowing workers to devote their time to higher-value work. By analyzing and tracking data in real-time, organizations can learn a great deal about their processes and where they can make enhancements.

Finally, innovative cargo management tools can aid firms in enhancing their service to customers. Businesses can keep customers satisfied and lessen the likelihood of delays and other issues by giving them access to real-time updates on the status of their shipments. Also, when problems do develop, customers benefit since automated methods make it simpler to fix them.

Enhancing Profits

Shipping automation and intelligent cargo management systems are essential for any company. They are cost-effective, increase security, boost operational efficiency, and provide greater transparency throughout the supply chain. Many of these solutions may also be adjusted to meet the unique requirements of a certain business, which further adds to their usefulness. Companies that want to boost profits and stay competitive would be wise to make smart cargo management systems a top priority in light of the numerous benefits they provide.


We recognize that adjusting to new circumstances can be unsettling, especially in the corporate world. No one can deny that those who refuse to update their methods and adapt to the market are destined to eventually fall behind the competition.

Since 2020, e-retail has grown at a compound annual rate of 25 %, making it one of the fastest-growing industries in the world. E-commerce businesses work hard to maintain their service quality and meet the needs of their clients even as their order volume increases. This is why many online retailers have begun improving their IT systems. The right order management software may greatly automate and relieve management tasks in e-commerce; therefore, making the right choice in this area is crucial. Better customer satisfaction and loyalty are the results when orders can be processed rapidly, and deliveries of goods can be arranged in a secure and timely manner.


When shopping online, why is shipping so important?

In conclusion, delivery is a crucial part of online commerce because it directly affects consumer satisfaction, brand loyalty, and your brand's overall performance in the cutthroat online market.

To what extent does the program's handling of distribution matter?

Keep in mind that your business's model, distribution strategies, and customers' needs will all play a role in determining the specific characteristics you need. Choosing delivery management software that works well for your company and makes life easier for your clients is crucial.

What are the benefits of implementing electronic shipping solutions?

In short, electronic shipping solutions provide a number of benefits to businesses engaged in the shipping and logistics industries, which, when taken together, boost efficiency, boost customer happiness, and reduce expenses.

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