DHL Kleinpaket: New Solution for Business Customers from 2025

Small products shouldn't require complicated shipping solutions. That’s why, starting in January 2025, the DHL Kleinpaket will replace the previous Warenpost National service for domestic shipping to business customers in Germany. For many years, Warenpost had a fixed place in the shipping logistics of small goods but with increasing demands for flexibility, digitalization, and efficiency, it was time for a new solution.

The DHL Kleinpaket was developed precisely for these needs: improved parcel dimensions, modern delivery logic, and easy integration into systems such as the Post & DHL Business Customer Portal or platforms like Shipstage.

Unlike the previous Warenpost, the DHL Kleinpaket focuses on more precision, automation, and well-thought-out shipping processes. It reduces error rates, simplifies returns, and integrates easily into scalable logistics structures.

Whether you’re sending a few shipments from your desk or handling hundreds of DHL Kleinpaket items daily through a warehouse. In this article, you will learn how to benefit from the change, what exactly is changing, and how to ensure a smooth transition.

Conversion from Warenpost to Kleinpaket

The transition from Warenpost to the new DHL Kleinpaket is more than just a name change. It represents a systematic shift in the shipping of small products for business customers.

As of 01.01.2025, Warenpost National will be completely replaced by the DHL Kleinpaket. This marks the end of an era for a shipping product that stood out for years thanks to its low costs and simplified drop-off process.

However, in times of increasing automation, rising customer expectations, and growing return rates, the previous standard no longer met the requirements of modern B2B logistics.

What does this mean in concrete terms?

Business customers who have previously used Warenpost National will need to switch to the DHL Kleinpaket as of the effective date.

This means: new DHL Kleinpaket labels, changed dimensions, expanded tracking options for DHL Kleinpaket items, and – if not yet done – a technical adjustment to the new shipping classes within the Post & DHL Business Customer Portal.

Important: Labels marked with “Warenpost” will no longer be accepted starting January 1, 2025.

Another key aspect: the activation for the DHL Kleinpaket is not automatic. Companies must actively check whether they have the necessary contractual options and, if needed, extend their existing DHL business customer contract.

For many, this transition offers an opportunity to modernize shipping processes, simplify workflows, and unlock new potential for increasing efficiency.

Advantages of the DHL Kleinpaket

The DHL Kleinpaket offers a whole range of advantages, not only compared to the previous Warenpost, but also in comparison to similar products in B2B shipping. A key feature is the increased maximum allowable height of 8 cm (instead of the previous 5 cm with Warenpost).

This allows significantly more product types to be shipped, especially those that previously narrowly missed the size limits and therefore had to be shipped using more expensive parcel formats.

There is also clear progress in terms of liability and transparency: while the classic Warenpost only offered basic insurance, the DHL Kleinpaket includes liability coverage up to €20 per shipment with options for additional services such as tracking, delivery confirmation, or preferred delivery location.

This makes the shipping of small products not only safer but also more traceable which is an increasingly important factor in customer service and returns management.

In addition, the product is fully compatible with existing digital logistics processes. Through the Post & DHL Business Customer Portal, proprietary API interfaces, or smart platforms like Shipstage, DHL Kleinpaket labels can be generated automatically, processes controlled, and tracking data synchronized in real time.

Integration into your own inventory management system (IMS) is not only possible but becomes the optimal solution for companies aiming to manage their logistics digitally, whether they use Warenpost or handle DHL Kleinpaket items.

Further advantages at a glance:

• Affordable entry-level prices starting at approx. €2.95 net (depending on shipping volume)
• Optimized delivery through delivery attempt or drop-off in the mailbox
• GoGreen options for climate-neutral shipping
• Compatibility with large letter sorting systems for more efficient processing
• More flexibility in packaging design (e.g., thin cardboard boxes, shipping bags)

Overall, the DHL Kleinpaket offers a significantly better ratio of price, performance, and integration. The attractive DHL Kleinpaket price makes it a logical step for companies looking to future-proof their shipping processes.

Brief overview of DHL Kleinpaket

The DHL Kleinpaket is a new shipping format for business customers, specifically designed for small, lightweight, and frequently shipped products. It is intended exclusively for domestic shipments within Germany and is based on a clearly defined format that is ideally positioned between a large letter and a standard parcel both in terms of price and logistics.

Product features at a glance:

Important: The DHL Kleinpaket is not a traditional parcel but a separate product category positioned between letter and parcel shipping. This means, among other things, that delivery to the mailbox is possible as long as the dimensions are respected – a clear advantage over traditional parcel shipments, which usually require personal receipt or end up at the branch office.

For companies, this shipping method offers an efficient way to combine the cost-effective shipping of small items with professional logistics standards, including digital control, flexible delivery options, and full transparency across all shipment statuses.

Integration and use of DHL Kleinpaket

The introduction of the DHL Kleinpaket is closely linked to the digital transformation of the shipping process, particularly relevant for companies with complex logistics and IT structures.

Usage is primarily handled through the Post & DHL Business Customer Portal, where:

• DHL Kleinpaket shipments can be created and managed,
• Matching DHL Kleinpaket labels are generated,
• Shipment statuses and drop-off confirmations are centrally accessible.

For companies with a high shipping volume, automated integration is recommended via:

• DHL API interfaces for direct system integration,
• platforms like Shipstage for multi-carrier management,
• ERP, shop, or inventory management systems (IMS) for seamless data transfer.

Advantages of technical integration at a glance:

• Elimination of manual data entry → fewer errors, higher speed,
• Use of intelligent shipping rules and dynamic carrier selection,
• Automated SKU routing logic based on product type, weight, or destination region.

Downstream processes can also be fully digitized:

• DHL Kleinpaket labels can be printed automatically (incl. logo, layout, etc.),
• Use of EDI-CC for electronic drop-off confirmation,
• Centralized management of returns, handovers, or handover locations.

In addition, the DHL Kleinpaket offers individual recipient options such as:

• Delivery to the mailbox (if dimensions are suitable),
• Delivery to packstations,
• Redirection to a nearby retail outlet,
• Drop-off at a preferred location specified by the customer.

The combination of functional depth, automation, and flexibility makes the DHL Kleinpaket a future-ready component of modern shipping logistics. Those who integrate early benefit from greater transparency, faster processes, and higher customer satisfaction.

Comparison of DHL Kleinpaket and Warenpost

The shift from Warenpost to the DHL Kleinpaket is not just formal but represents a true functional paradigm shift. While Warenpost National was originally positioned as an affordable hybrid between letter and parcel shipping, the DHL small parcel goes significantly further:

It combines shipment security, digitalization, and flexibility in one clearly defined, modular product.

A direct comparison highlights the differences:

The result is clear: the combination of improved dimensions, modern system integration, and a clear service structure makes the DHL Kleinpaket a contemporary alternative. The focus is no longer only on price advantages, but on comprehensive process control, traceability, and scalability which are decisive factors for growth-oriented companies in e-commerce.

Even though the transition from Warenpost and DHL Kleinpaket initially requires adjustment, the step is worthwhile both strategically and operationally. Those who switch early benefit not only from greater efficiency but also secure long-term competitive advantages in an increasingly automated shipping environment.

FAQ

Who is DHL Kleinpaket suitable for?

The DHL Kleinpaket is intended exclusively for business customers with a valid DHL contract. It is ideal for small, lightweight DHL Kleinpaket items that need to be shipped reliably and cost-effectively within Germany.

What does DHL Small Parcel cost?

The DHL Kleinpaket price starts at approximately €2.95 net, depending on shipping volume and contractual conditions. Exact rates can be viewed in the Post & DHL Business Customer Portal or agreed upon individually.

How long does delivery take with the Kleinpaket?

Delivery usually takes 1–2 working days across Germany. Thanks to integration into large letter sorting systems, the DHL small parcel reaches its destination particularly quickly.

Will the Kleinpaket also replace “Warenpost international”?

No, at present, the DHL Kleinpaket only replaces Warenpost national. For international shipping, Warenpost will continue to be available since these are separate products.

Is the DHL Kleinpaket also available for private customers?

No, the DHL Kleinpaket is exclusively available to business customers with access to the Post & DHL Business Customer Portal. Private customers can continue to use other shipping options such as small parcels or packages.

What flexible shipping options are available?

The advantages of the DHL Kleinpaket include selectable delivery options such as preferred drop-off location, mailbox delivery, or branch routing. It is also possible to use individual DHL Kleinpaket labels with tracking.

What happens if shipments with the label “Warenpost” are still posted after 01.01.2025?

Shipments bearing an old Warenpost label will no longer be accepted or processed as of January 1, 2025. Only correctly generated DHL Kleinpaket labels will be valid from that point forward and can be created via the business customer portal.